Director of Human Resources and Office Operations

Location New York, NY 10006
Date Posted November 18, 2022
Job ID 8944
Employment Type Retained

Scion Executive Search has been retained to conduct the search for a Director of Human Resources and Office Operations at the Professional Staff Congress (PSC). This is a full-time professional, confidential, position reporting to the Executive Director and Associate Executive Director of the PSC. It is a senior management role that requires big picture strategic and critical thinking. Work is primarily in the office based in their New York City location.

The Professional Staff Congress, AFT Local 2334, is a progressive, activist union, representing 30,000 faculty and staff at The City University of New York (CUNY). PSC is seeking to hire an experienced individual who can work independently and ensure organizational effectiveness and safety for an office of dedicated and diverse union workers and elected leaders.


Manage Human Resources 

  • Develop and lead a strategy to ensure a positive work environment and healthy organizational culture
  • Build and sustain strong labor-management relations
  • Facilitate logistics of hiring permanent and temporary staff; maintain updated job descriptions; coordinate interview processes with leadership and staff
  • Maintain office policies and procedures manual
  • Provide orientation and training on office policies and procedures to new employees
  • Maintain personnel records and respond to outside inquiries concerning personnel
  • Track and coordinate employee health insurance and leave benefits and conduct open enrollment
  • Assign and monitor clerical and administrative responsibilities among office support staff
  • Consult with Executive Director and Associate Executive Director on and execute personnel matters

Manage the following office operations and systems:

  • Manage computer network, supervise IT staff
  • Work with building management concerning real estate, maintenance, security, property insurance, cleaning, and related services
  • Manage bids and recommendations for office equipment, machinery, furniture, supplies and maintenance contracts; assist in negotiating leases and contracts; maintain all related files and records

Supervise office manager in coordinating the following office operations and systems:

  • Maintain weekly calendar of union activities and schedule rooms and ensure ordering of refreshments and assignment of staff; coordinate as needed with staff, officers, and union committees
  • Manage office systems for mail & telephone
  • Supervise printing and mailing of PSC materials; ensure quality control
  • Plan and coordinate logistics for regular union meetings and special events, including staffing, support materials, refreshments and distribution of agendas/programs and minutes; maintain files of official minutes of regular union meetings

Special Responsibilities:

  • Supervise and administer, in coordination with PSC Secretary, plans and travel arrangements for PSC participants in annual conventions of PSC national and statewide affiliates
  • Support Election Committee and facilitate elections procedures


  • 4-year college degree
  • 7 years’ experience as a Human Resources Manager, including the function of office operations, and at least 5 years of which include supervising and hiring unionized support staff
  • Labor union and higher education experience preferred
  • Experience administering office computer, mail, and telephone systems
  • Experience managing the logistics and scheduling of organizational meetings
  • Proficient in MS Office Suite
  • Demonstrated ability to work in a team environment and accommodate competing demands
  • Knowledge of human resources management practices and procedures
  • Experience and proficiency in Human Resources Management Software and HRIS
  • Strong organizational skills and demonstrated ability in systems management
  • Demonstrated ability to exercise independent judgement and strategic level critical thinking skills
  • General knowledge of standard office computer networks, both hardware and software
  • Ability to write and interpret contracts
  • Possesses keen written and speaking communication skills across various disciplines and levels of staff
  • Experienced and accomplished in high priority work environments
  • Skilled in managing competing priorities and delegating work appropriately
  • At least 3 full-time employment references in related full-time work


$105,000 plus, depending on experience, plus a comprehensive benefit package. 


Scion Executive Search ( has been retained to lead this search. For immediate consideration please send your resume/curriculum vitae and cover letter in Word.docx format to:
Please address applications to:
Braden Busch, Director of Executive Recruitment
Scion Executive Search
(888) 487-8850

Scion Executive Search is an award-winning, retained executive search firm! Through innovative team building and recruitment solutions, Scion Executive Search seamlessly bridges the gap in interim and executive searches. Our track record and recruitment process have made us one of the top recruitment firms in the nation.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online.

PSC is an equal opportunity employer. Women and people of color strongly encouraged to apply.

Scion Executive Search is an Equal Opportunity Employers and does not discriminate based on race, age, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or belief. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.

For opportunities located in a region that has enacted fair chance, arrest, or conviction-based employment ordinances, Scion Executive Search proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.




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