Scion Staffing has been engaged to conduct an immediate search for an experienced Executive Vice President for our fantastic client, a healthcare company providing compassionate care aging and disabled adults. This position partners with the Owners and Executive Team to promote continuity of process, policy, and procedure to improve the Client and Caregiver experience. The ideal candidate will serve as both a motivational and goal-driven entrepreneurial leader, and performance pillars for this position are focused on Organizational Growth and Business Development (25%), Goal Execution and Staff Leadership (25%), Oversight of Industry Compliant Processes (25%) and Corporate/External Relations (25%).
Reporting to the Chief Strategy Officer and Chief Executive Officer, the Executive Vice President leads a team of 8 managers and works closely with the CEO, CSO, and Director of Finance and Vice President of Operations. The goal of Executive VP role will be to take over management responsibilities from the owners and requires a high-level leader that provides accountability for multiple departmental leaders across all aspects of operations to increase profit and accomplish company initiatives. This role also has ample growth opportunities to become a President or Chief of Staff within the company! This full-time, onsite opportunity is located inRedmond, Oregon.
POSITION RESPONSIBILITIES:
ORGANIZATIONAL GROWTH + BUSINESS DEVELOPMENT
Ensure profitability company wide, and in future locations, with a focus on private pay market expansion.
Keep individual offices accountable for quarterly growth goals. Provide highly organized implementation and follow-through for all key goals.
Collaborate with Executive Team and other key department heads in the development of performance goals and long-term operational plans.
Analyze KPI’s, including Client Acquisition/Loss, Revenue, CG Acquisition/Loss, Surveys, etc.
Design in-person marketing and networking efforts and strategies to develop a private pay pipeline.
Oversee operations budget, identifying areas to increase revenue and cut costs.
Monitor, analyze and report on Operation’s overall fiscal health and success.
Conduct research and relay findings, supporting expansion and growth efforts.
Leverage software platforms and technical support, enabling the Company to operate in an efficient digitized state with real-time data, and facilitate implementation of new systems.
Initiate activities to maximize organizational effectiveness within operations - including goal tracking, involvement in the long-range business development, expense management, and other initiatives.
Work closely with the Company’s leaders to set goals and analyze needs to set and achieve the success metrics.
Ensure operations teams are meeting key deliverables and project execution timelines.
Set strategic goals for operational efficiency and increased qualitative and quantitative growth.
Review and report on financial indicators and implement action when warranted.
Maximize efficiency and productivity through extensive process analysis, innovation, and reporting.
Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
Embrace a philosophy of continuous quality improvement and suggest ideas for improvements as appropriate.
Monitor progress toward in-home care Client satisfaction goals, recommend and implement corrective actions.
Advise and participate in continual improvement of healthcare management platform upgrade/implementation.
Review all operational processes for compliance and efficiency.
Make recommendations to enhance Client and Caregiver experience.
Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
Assist in developing robust, compliant, and effective operational processes throughout Company.
Ensure offices follow and align with Company procedures and growth goals.
Monitor progress toward in-home care Client satisfaction goals and recommend and implement corrective actions, as necessary. Establish and implement key quality metrics to evaluate the quality of Client care.
Collaborate with departments and outside vendors/agency partners to facilitate the flow of information/updates to facilitate the success of Company initiatives.
Provide oversight of Project Tracking platform.
Guide time management/time blocking and organization/priorities of staff to accomplish all Company goals.
Staff Leadership, Oversight and Development.
Provide key insight and advice on all administrative hires throughout the Company.
Closely monitor and respond to personnel issues, with regular reports relayed to the Executive Team.
Facilitate strong inter-departmental communication and engagement.
Assist with Interviews for high level hires, as well as 90-Day and Annual Performance Reviews for direct reports.
Support the professional growth, ongoing training, talent management, and development of staff.
Ensure offices have the right people in the right roles to meet the needs of the Company.
Guarantee staff maintain high levels of quality work and have the training in place to meet the needs of the Company.
Travel regularly for relationship management to foster trust-building between local office leaders and the Company, as well as community partners/referral sources.
Positively influence internal corporate culture and employee engagement, communicating policies, incidents, announcements, and engagement opportunities.
Communicate project progress and any issues that arise to leadership.
Work to train local offices on providing outstanding case management and utilizing all hours authorized.
Make recommendations to enhance Client and Caregiver experience.
Stand-in as interim leader for any vacant positions as needed.
Promote team building and collaboration through coaching, accountability, and motivation.
Lead weekly individual Executive Director meetings, coaching and mentoring each leader.
Field and troubleshoot administrative and operational questions from Executive Directors.
Train ED’s on new policies and processes, advising on implementation and roll-out, including for new launches.
Guide, support, supervise, and equip administrative staff in their goals and workflow.
Travel frequently to provide support/guidance, accountability, and professional development to staff. Ensure positive client and employee relations by responding promptly and appropriately to their needs, requests, concerns, and suggestions.
Provide oversight and supervision of Nursing Program (Regional Administrative Nurses).
Make recommendations to enhance Client and Caregiver experience.
Empower Executive Directors to achieve professional, organizational and team goals, recognizing accomplishments.
Design and development of standardized initial orientation and ongoing training programs for Caregiving and Administrative Staff.
Sales – including customer service, relationship building and management, sales pipeline development, closing, senior living, and referral sources – inc. home health, hospice, healthcare providers, and hospitals.
Process – including care plan development, industry regulations, compliant files and documentation, nursing program management, initial evaluations, ongoing evaluations, scheduling utilization, care management platform utilization.
OVERSIGHT OF COMPLIANT PROCESSES + PROCEDURAL CONTINUITY
Calendar and attend OHA and OHCA conferences on behalf of Company, providing insights and making recommendations and communicating potential gaps or risks or improvement areas to Exec Team and Owners.
Ensure in-home care services operate efficiently and effectively, maximizing profitability and growth while remaining current and following Health Authority Administrative Rules, Federal, and State laws – sharing regular updates with team to ensure compliance.
Maintain compliance with Payer contract/engagement requirements (MMIS, EP, VA, DHS, NWSDS).
Maintain organizational and regulatory compliance with (e.g., OSHA, ADA, FMLA, HIPAA) including through third-party vendors (e.g., brokers, insurers, etc....).
Corporate + External Relations
Relay gaps, risk, and inefficient policies/procedures/operations, along with solutions.
Act as a trusted advisor that assists with executive leadership projects, meetings, initiatives, and events.
Collaborate closely with the CEO/CSO and senior management to ensure that all initiatives are aligned with the strategic direction and goals of the Organization.
Provide regular weekly information deliverables to Executive Team of old, current, and new business, including:
Provide status of projects and upcoming priorities.
Analyze weekly time block audits for staff.
Synopsis of individual office operations updates, strengths and weaknesses, and solutions.
Identify risks and gaps and create action plans - providing thought leadership and risk management intel.
Identify areas for improvement and solutions.
Provide updates on current / new employees and create contingency and succession plans.
Provide expense analysis and cost / benefit analysis of contracts and vendors - including utilization.
External Relations
Act as key decision maker, collaborating with outside vendors/agency partners.
Community networking with local business and industry networking groups.
Support external audit responses through documentation, questionnaires, and narratives.
Liaise with external partners to actively manage the Company’s risk profile, reputation, and messaging.
Network with outside vendors to maximize care management platform utilization, training, and upgrades.
POSITION REQUIREMENTS:
Accuracy and attention to detail
Excellent collaboration skills and team mindset
Strong interpersonal, discretion, and judgment skills
Proficiency with technology and electronic devices
Sense of warmth, welcome, and professionalism
Strong leadership, relationship management, and project management skills
Understanding of compliance-based industry
Interest in business development strategies
COMPENSATION AND BENEFITS: In addition to offering a competitive base salary (DOE) of $175,000 to $225,000, this incredible role provides a comprehensive benefits package that include a high, age-banded Company contributions toward employee health insurance premiums to allow for a fully covered and customized health insurance plan of your choice; 100% fully covered dental and vision insurance; 401(k) matching; 14 days of vacation; 7 days of sick leave; a floating “personal celebration day”; a “wellness week” consisting of a pre-calendared week off annually; need-based staff scholarships; plus $12,000+ in annual performance-based bonuses!
HOW TO APPLY: For immediate consideration, please visit and send your resume/curriculum vitae, cover letter, and any other information about your candidacy in Microsoft Word online via: https://scionstaffing.com/job/11245/. Thank you!
ABOUT OUR FIRM: Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about us can also be found at www.scionstaffing.com. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.
For opportunities located in a region that has enacted fair chance, arrest, or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.
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