Job
Sales Support Specialist (Order Management)
| Location | Hillsboro, OR 97006 |
| Date Posted | July 31, 2024 |
| Job ID | 11716 |
| Employment Type | Direct Hire |
Scion Staffing has been engaged to conduct a search for a Sales Support Specialist (Order Management) on behalf of our client, a well-established telecom solutions company. This is an exciting full-time opportunity offered on a hybrid structure in Hillsboro, OR.
In this role, you'll manage a variety of customer accounts, handling sales orders and providing essential support. If you're passionate about delivering outstanding customer service and enjoy a dynamic work environment, we'd love to hear from you!
RESPONSIBILITIES:
QUALIFICATIONS:
COMPENSATION AND BENEFITS:
In addition to the incredible opportunity to continue developing your career with a brilliant and supportive team, this position offers a salary of $60,000-$70,000 annually depending on experience and a robust benefits package that includes:
HOW TO APPLY:
For immediate consideration, please submit your resume and more information about your background! Apply today to be considered for this amazing career opportunity with an incredible organization!
ABOUT OUR SEARCH FIRM:
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about us can also be found at www.scionnonporofitstaffing.com. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.
In this role, you'll manage a variety of customer accounts, handling sales orders and providing essential support. If you're passionate about delivering outstanding customer service and enjoy a dynamic work environment, we'd love to hear from you!
RESPONSIBILITIES:
- Serve as the primary company representative, managing all aspects of the relationship and ensuring overall satisfaction for designated customer accounts.
- Process purchase orders from customers, coordinate manufacturing supply changes, manage customer demands, and adjust backlog revisions as needed.
- Collaborate with planning (OPS), AR, logistics, sales, customer program managers, contract manufacturers, and other departments to gather information or resolve customer issues, ensuring overall customer satisfaction.
- Address general inquiries, advocate for customer needs, solve problems, and escalate issues when necessary.
- Support the Customer Account Management team by assisting and providing backup as needed.
- Work with the team to enhance processes and controls by implementing automation and improving efficiency.
QUALIFICATIONS:
- Associate's degree, bachelor’s degree, or equivalent experience.
- Over 5 years of experience in Order Entry, Customer Support, or a similar role.
- Experience with ERP systems; SAP order entry experience is preferred.
- Familiarity with SalesForce.com is a plus.
- Excellent verbal and written communication skills with the ability to effectively communicate with internal and external teams.
- Proficiency in PC tools for word processing, email, and Excel, with an understanding of a typical manufacturing environment.
- Strong customer service and problem-solving skills are essential.
- Proven ability to multitask, manage timelines, and maintain excellent attention to detail.
- Experience working with a global team and managing multiple time zones.
- Positively contributes to the success of the team.
COMPENSATION AND BENEFITS:
In addition to the incredible opportunity to continue developing your career with a brilliant and supportive team, this position offers a salary of $60,000-$70,000 annually depending on experience and a robust benefits package that includes:
- Health and dependent care spending accounts
- Paid time offer: 10 days of sick leave, 10 holidays, and vacation time
- 401K savings plan
- Employee Assistance Program
- Work/life effectiveness programs
HOW TO APPLY:
For immediate consideration, please submit your resume and more information about your background! Apply today to be considered for this amazing career opportunity with an incredible organization!
ABOUT OUR SEARCH FIRM:
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.
We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about us can also be found at www.scionnonporofitstaffing.com. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.
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