Author: patrickcscion

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In today's fiercely competitive business landscape, exceptional customer service stands as the cornerstone of any successful organization. Companies are acutely aware that customer satisfaction and loyalty hinge on the quality of their customer service teams. Consequently, the interview process for customer service roles has become more rigorous than ever before. To help both job seekers and employers navigate this critical aspect of the hiring process, we've compiled a comprehensive guide featuring some of the most common interview questions for customer service job interviews. In this post, we will delve into these thoughtfully crafted inquiries, offering valuable insights to candidates seeking to ace their interviews and employers seeking the most capable individuals to join their customer service ranks. So, whether...

Successful property management relies on carefully selecting individuals who can handle the various responsibilities, challenges, and opportunities that come with the job. Property managers are crucial for efficient real estate operations as they protect investments, ensure tenant satisfaction, and increase property value. In this blog, we will discuss the essential qualities that should guide your search for property managers who not only meet the role's demands but also enhance your real estate portfolio. These traits go beyond traditional hiring criteria and are crucial for building a high-performing team in this dynamic industry. Let's explore the qualities that define an ideal property manager and empower your staffing efforts in property management. What does a property manager do? Property managers play a vital...

The role of a finance manager is crucial in the world of finance. They must have a diverse skill set to handle the ever-changing financial markets and regulations. In this blog, we explore the key competencies that exceptional finance managers possess. From analytical prowess to communication skills, we will discuss the ten essential skills that every finance manager needs. Whether you're starting your finance career or a seasoned professional, this guide offers valuable insights and strategies for success in finance management. What are finance manager responsibilities? The responsibilities of a finance manager include managing and analyzing financial data, examining statements, trends, and projecting future performance. They develop and implement financial strategies aligned with company goals, ensuring prudent planning and risk management....

Are you a recruiter, recruiting professional, or hiring manager and have trouble with conducting successful virtual interviews with potential candidates? We get it. Since the pandemic, virtual interviews have become the new trend in the professional world, and they are changing the way we connect with potential candidates. To make sure you don't miss out on top-tier talent, we have created a 7-point checklist just for you. This ultimate guide of online interview techniques will help you navigate the digital landscape and conduct seamless and successful virtual interviews. From optimizing your technical setup to perfecting your communication style, we have all the tips and tricks you need. Join us and discover strategies that will streamline your virtual job interview...

In the modern business world, sustainable success relies on more than just obtaining deals and expanding market reach. It also necessitates fostering the growth and development of a company's employees, who are its most valuable asset. A thriving workplace culture aims to create an environment that empowers individuals to reach their full potential, contributing to business development and ensuring employee retention, going beyond mere profitability. Organizations are recognizing the importance of talent retention for long-term success, leading to a greater emphasis on employee satisfaction. In this blog post, we will explore the strategies used by companies to create cultures that support employee growth and well-being. What does it mean for a company to foster an environment of growth and development? The...

In a world where businesses are challenged to balance profitability and social responsibility, the concept of impact hiring has emerged as a compelling solution. Impact hiring transcends the conventional business focus on education, qualifications, and skills, and rather emphasizes a purpose-driven approach to talent acquisition. Impact hiring centers around the belief that entry-level candidates who have faced systemic barriers or come from a marginalized group who embody a strong commitment to positive change and align with a company's values can drive transformative outcomes within organizations. As the global landscape continues to witness a growing emphasis on corporate social responsibility, impact hiring has emerged as a strategic imperative for businesses seeking to thrive in a socially conscious era. In this blog,...

The position of a paralegal has become essential to law firms and legal departments in today's dynamic legal setting. A skilled paralegal may improve productivity, streamline processes, and contribute to an organization's overall success. Finding the ideal paralegal candidate, however, can be a challenging task that calls for a methodical and deliberate approach to recruiting. We'll explore the five essential paralegal recruiting steps in the following blog post that will enable you to successfully recruit paralegals for your organization or law firm. By utilizing these tried-and-true tactics, you may draw in top talent, guarantee a smooth hiring procedure, and ultimately assemble a group of outstanding paralegals who are prepared to elevate your law business to new heights. Let's dive...

As an award-winning, socially conscious executive search firm and staffing agency, Scion Staffing has established itself as a leader in exceptional talent identification, built on the foundation of relationships we have mindfully cultivated with individuals, businesses, and organizations, as well as among our team members. At Scion, we lead by example, consistently promoting operational excellence; delivering employee and client satisfaction; upholding professional ethics; celebrating diversity, equity, and inclusions; and fostering the true potential of our industry. Many of our clients value community engagement at both the local and global levels, and we share this passion; volunteering and community engagement are a fundamental part of who we are as a company. Since our founding, our core values have driven us...

The United States unemployment rate has always been a reflection of the country's economy. By definition, the unemployment rate is the number of workers in the labor force that is not currently employed but could be. Throughout the years, the unemployment rate has been a constant topic of discussion among leaders in a variety of industries and in politics. In today's working environment, the unemployment rate is at one of its lowest rates in years, due to many workers returning to work after the pandemic. Over time, we've seen waves of high unemployment and low unemployment, but are the current trends in unemployment pointing in the right direction of a healthy economy in our near future? How is Unemployment Measured? In...

Our workplace environments have seen a complete shift post-COVID and with the ongoing advancements in technology, we are witnessing one of the biggest shifts in the workplace in history. Along with tech advancements, this shift has made the job market incredibly competitive with the ability for virtual interviews and hiring. Now, headhunters are having to be even more strategic in how they find the right talent for their jobs. Candidates also have more accessibility to job postings than ever before, and this is becoming an obstacle for recruiters. Going into 2023, what are the biggest recruiting trends that HR professionals and manager can expect this year? We will break down some of the biggest recruiting trends for 2023 and...

2022 has come and gone, so with the arrival of 2023 it's important for managers to look at the toughest pain points in hiring from the past year and how they can change them for the year ahead. Finding the right candidate to hire for your company can be a challenge, especially with all the major hiring shifts that have been made since the pandemic. The long-term effects of the pandemic on hiring and the workforce are still being unraveled, but plenty has changed since the economic uncertainty of 2019 in both hiring and recruiting top talent. Both employers and staffing agencies have struggled to source their talent in the last couple of years as the job market has...

In the professional world, it's important to know if you're getting paid what you deserve in your current role. You may find yourself asking certain questions like: How much should I expect to earn per year? How do I find out what I'm worth? Where can I find information about salaries? These questions are common ones for anyone looking to enter into a certain field of work or advance their career. A salary guide allows you to view the compensation for your given role, but also for positions that you may see yourself in for the future. Salaries vary widely depending on where you live, your skillset, and your experience level. Other variables include the company you are working for...

During this time of year, individuals and organizations alike spend millions of dollars on gifts for themselves or other people. The combination of holiday shopping and Black Friday has created and driven people to spend their money in numerous ways. In the year 2022, consumer spending on goods has continued to increase, despite the rising worries of inflation and prices for consumer goods continuing to increase at a historic level. For many people, this yearly spending spree is basically a tradition. However, what if there was a different way to celebrate that tradition that can be beneficial and make an impact in our communities? Giving Tuesday, or the #GivingTuesday movement, has gained momentum thanks to social media and has proven...

After the pandemic took a large toll on the United States economy, employees who had previously lost their jobs have made a return to the workforce and employment in the country has made a comeback. Despite the return to work, inflation has become a serious issue and the economy is on the brink of another recession, something that has not happened since 2020 due to the COVID-19 recession. As costs for goods and services continue to rise, American workers are feeling the strain on their wallets. Incomes for workers have stayed stagnant while prices for things like food, gas, and household goods continue to grow at a high rate. The U.S. remains in a tight labor market that is...

One of the most viral workplace trends that we are seeing in today's workforce is the "quiet quitting" trend. Quiet quitting is the trend that gained a ton of traction on social media and claimed that employees that are currently in the workforce are doing the bare minimum work instead of going above and beyond in their position. While many business experts are at odds about whether or not quiet quitting is a legitimate thing, another workplace trend has come to light that has to do with managers and bosses instead of workers. This trend is being called "quiet firing" and focuses around the type of culture that bosses and managers are creating in their workplace. In this article,...

As the return to work for many after the global pandemic has started, a new phrase or "phenomenon" has been coined by business experts and business news pundits. It has to do with employees starting to set boundaries within their role in their company. For the longest time, workers have been told that if they go the extra mile and they put everything they have into their careers, they will move up the corporate ladder and be successful in both their job and their life. In today's world, however, many people struggle balancing work and life in this post-COVID world and employees are having to not only work their normal job, but also work second or even third jobs...